At SchRen LLC, we’re all about crafting beautiful rendezvouses for couples, and we take your privacy just as seriously as your romantic getaway. This Privacy Policy explains how we collect, use, and protect your personal info when you visit our website or book one of our dreamy European tours. We’re commited to keeping your data safe, so read on to know what’s up!
What Info We Collect
When you browse our site, book a tour, or drop us a line, we might gather a few bits about you. This could be your name, email, phone number, or address when you fill out forms to plan your Venice gondola ride or Tuscan truffle hunt. If you’re just poking around our site, we might grab some basic stuff like your IP address or what pages you clicked, thanks to cookies (more on those later). We also collect payment details when you book, but don’t worry, those are handled by secure third-party processors, not us directly.
How We Use Your Info
Your data helps us make your SchRen experience amazing. We use your name and contact info to confirm bookings, send you tour details, or answer questions about that Santorini sunset cruise. We might send you emails about new tours or special deals—think a sneaky discount for a Provence picnic—but you can opt out anytime. Those website analytics? They help us figure out what you love, so we can tweak our site to show more of what makes your heart skip, like Dubrovnik’s beaches. We never sell your info to anyone, promise.
Cookies and Tracking
We use cookies—tiny bits of code, not the edible kind—to make our site work better. They remember your preferences, like if you’re eyeing that Prague tour, and help us see how you move around our site. You can say no to cookies in your browser, but it might make things a bit wonky, like missing out on personalized tour suggestions. We also use basic analytics tools to track site visits, but it’s all anonymized, so no one’s peeking at your personal stuff.
Sharing Your Info
We only share your data when we need to, like with our trusted partners who help run your tours—think hotels in Seville or boat captains in Como. They’re bound by strict rules to keep your info safe. We might also share data if the law asks us to, but that’s rare, like spotting a unicorn in Edinburgh. Your payment details go through secure processors like Stripe or PayPal, who’ve got their own Fort Knox-level security.
Keeping Your Data Safe
We take security serious. Your info’s stored on encrypted servers, and we use firewalls and other techy stuff to keep hackers at bay. Only our small team at SchRen gets access, and they’re trained to treat your data like it’s their own. No system’s perfect, but we’re doing our darndest to protect your details while you plan that romantic getaway.
Your Rights
You’ve got control over your data! Want to see what we’ve got on you? Just ask. You can also tell us to update, delete, or stop using your info—say, if you don’t want emails about our latest Amalfi tour. If you’re in the EU, you’ve got extra rights under GDPR, like requesting a data copy or filing a complaint (but we hope it never comes to that). Reach out, and we’ll sort it out quick.
Changes to This Policy
We might tweak this policy now and then, like when new laws pop up or we add a new tour to Vienna. If we make big changes, we’ll let you know via email or a notice on our site. Check back here to stay in the loop, cause we want you to feel comfy with how we handle your stuff.
Contact Us
Got questions about your privacy or just wanna chat about your next romantic escape? Reach SchRen LLC at [email protected], give us a ring at +1 507-289-9183, or swing by our office at 313 Apache Mall, Rochester, MN 55902, US. We’re here to help make your rendezous beautiful—and your data safe!